To ensure a smooth and efficient process, users can file a complaint by sending an email to our dedicated support team at [email protected]. Alternatively, users can fill out the complaint form available on our website. Please provide detailed information about the issue, including any relevant documentation or evidence, to help us address your concerns effectively.
We are committed to maintaining the highest standards of accuracy and compliance. Therefore, we review complaints related to factual errors on our website, ensuring that all information is correct and up-to-date. Additionally, we address issues concerning legal compliance, ensuring that our content adheres to applicable laws and regulations. If you believe there is a breach of privacy or any other legal concern, please bring it to our attention.
Upon receiving a complaint, our team will acknowledge receipt within 48 hours. We aim to investigate and resolve most issues within 7 to 10 business days. However, more complex matters may require additional time. We will keep you informed throughout the process and provide updates on the status of your complaint.
Please note that we do not review disputes with casinos or any issues related to gambling operators. Our platform is informational, and we do not engage in resolving conflicts between users and third-party services. Additionally, we do not entertain affiliate requests or promotional inquiries through the complaint procedure. For such matters, please contact the relevant parties directly.